Smart Helpline is an AI-powered phone receptionist built to help businesses automate front-desk communications and never miss a call. Operating 24/7, it intelligently answers incoming calls, triages patients, handles emergencies and routine enquiries, schedules bookings, sends notifications, and integrates seamlessly with calendars and internal systems. Powered by advanced natural language processing, Smart Helpline reduces missed opportunities, frees staff from repetitive tasks, and enhances overall client experience and operational efficiency for service-based organisations.