The business mindset – Modern-day effective communication strategies

14:15 - 14:45

Aims

  • To review the most effective tools for better business communication.
  • Assess the skills needed for non-verbal communication and outline its importance in the dental setting.
  • Highlight the verbal skills required to improve communication amongst leaders of a dental team and between leaders and their team members
  • Review Mindfulness and its effectiveness in the medical/dental field

Objectives
  • Outline areas of non-verbal and verbal communication and see their importance in Dental business. 
  • Understand the roles and importance of non-verbal communication 
  • Improve their knowledge on communication methods between leaders and team members. 
  • Implement non-verbal skills and verbal skills into their daily dental lives. 

Abdul Osman, Dental Surgeon, Face Dental