Innovation Theatre
The Innovation Theatre will provide a range of business-led and innovation technology topics from inspirational speakers from across the country. Topics have been selected by our esteemed selection committee to ensure that the content will provide the most up-to-date business advice that can be implemented into practice. Gain business advice from experts in marketing, customer service and boosting revenue streams.
The Innovation Theatre will take a peek into ‘tomorrow’s world’ and have live demonstrations and lectures on the latest digital equipment. Pioneering technology will be on show for you to explore at your leisure.
Lectures will also provide CPD hours to help maintain commercial success. These sessions are completely free to attend.
Filter streams
10:00 AM - 11:00 AM
CDO Briefing - Societies Only
2:15 PM - 2:45 PM
Development Outcome A
The Business Mindset – Modern-Day Effective Communication Strategies
Abdul Osman, Dental Surgeon, Face Dental
- To review the most effective tools for better business communication.
- Assess the skills needed for non-verbal communication and outline its importance in the dental setting.
- Highlight the verbal skills required to improve communication amongst leaders of a dental team and between leaders and their team members
- Review Mindfulness and its effectiveness in the medical/dental field
Objectives
- Outline areas of non-verbal and verbal communication and see their importance in Dental business.
- Understand the roles and importance of non-verbal communication
- Improve their knowledge on communication methods between leaders and team members.
- Implement non-verbal skills and verbal skills into their daily dental lives.
3:15 PM - 3:45 PM
Development Outcome D
Exploring How Newly Qualified Dentists Perceive Certain Legal and Ethical Issues in View of the GDC Standards and How They Feel it Influences Their Daily Practice
Bindiya Thakrar, Associate Dentist, NHS
The aim of the session will be to discuss how the GDC guidance and the set standards for the dental team are perceived and understood by newly qualified dental practitioners and how the guidance and the standards influence clinicians’ decision making. The session will focus on:
- Law, ethics and the newly qualified dentist, specifically undergraduate training, post-graduate requirements, a discussion on whether ethics can be taught and complaints amongst newly qualified dentists;
- The GDC and the ‘Standards for the Dental Team’ Document, specifically their background, the Standards for the Dental Team document and the GDC in comparison to the GMC; and
- The clinical and non-clinical impact of regulation as identified in existing literature as well as the findings of this research project.
Objectives
By the end of the session, the participants should have a better understanding of the GDC standards and how the legal and ethical issues outlined in them can have an impact on patients and clinicians alike. The participants should have an appreciation of the three main themes that emerged during this study on the clinical and non-clinical implications of the GDC Standards:
- Fear amongst newly qualified clinicians. This can range from fear of complaints to fear that they will never be good enough. The notion of fear as a deterrent and its impact is also discussed as well as the practice of defensive dentistry
- Morale. Participants will gain awareness of how the regulation can lead to newly qualified dentists feeling underprepared, and as though 'nothing I do will be good enough'. The idea that the standards can often create confusion around issues of consent which is exacerbated by the use of ambiguous statements will also be discussed
- The Business of Dentistry. Here the current NHS system will be discussed and the pitfalls that newly qualified dentists encounter whilst trying to achieve the GDC standards under the current contract. Participants of this session will also have the opportunity to consider whether there is a conflict between financial gain and patient’s best interests and the confusion caused by the exchange of money in a dental setting.
10:00 AM - 11:00 AM
CDO Briefing - LDCs Only
11:30 AM - 12:15 PM
Chairside Workflows for Implant and Restorative Dentistry - Dentsply Sirona Primescan
12:45 PM - 1:15 PM
Development Outcomes A & D
To Treat or Not to Treat – Who Decides?
Daakshini Patel, Dental Officer, Great Western Hospitals NHS Trust
Malika Hindocha, Associate Dentist, NHS
- To define mental capacity and causes of incapacity.
- To outline the MCA Code of Practice and the five Key Principles
- To understand and be able to apply the two-stage test of capacity.
- To manage best interest decisions in patients who lack capacity, and outline individuals with the right to make decisions on their behalf.
- To outline consent processes for children under 16 with or without competence.
The above aims and objectives should cover the fundamental topics to equip the dental team to provide treatment in a legal and ethical way to patients as per the GDC Standards (3). At the end of the talk the clinician should be able to:
- Understand the legal definition of capacity, and the different causes of incapacity.
- Understand the purpose of the Mental Capacity Act, the Code of Practice and its five core principles.
- Confidently apply the two stage test of capacity.
- Understand how to manage patients who lack capacity, determine who has the ability to make decisions on their behalf, and when to apply for legal representation.
- Understand Gillick competence and the role of parental responsibility in children under the age of 16.
1:45 PM - 2:15 PM
Development Outcome B & C
A Run Down of the GDC Standards, What They Mean to You, and How to Survive Them
Dr Stephen Hudson MSc, PGD Med Law, PGD Dental Law & Ethics
- An understanding of what the GDC standards really mean and how to comply with them
- An understanding of how to avoid falling foul of GDC registration
- An understanding of the other GDC requirements for registration
- Understand an interpret the GDC standards
- Know how to work so as not to fall foul of the GDC standards
- Avoid common pitfalls that dentists fall foul of with the standards
- Understand the Montgomery ruling and how valid consent should now be attained
2:45 PM - 3:15 PM
Development Outcome B
Update on HMRC’s Dental Associate Tax Status Enquiry
Tom Slevin, Dental Associate, Morris & Co Specialist Dental Accountants
The aim of the presentation is to give the delegates the latest update on HMRC’s status enquiry, show them the HMRC employment status tool and what dental associates and dental practices can do to strengthen the argument that associate dentists are self-employed.
Objectives
The delegates will be more aware of the enquiry, what they should do if they receive a letter from HMRC and will be able to discuss changes in their contract/working patterns to further strengthen the self-employed status of their profession.
3:45 PM - 4:45 PM
Development Outcome B
10:00 AM - 11:00 AM
CDO Briefing - General Admission
1:45 PM - 2:15 PM
Development Outcome B
Dental Practice Owners – How to Maximise Value and Minimise Tax!
Alan Suggett, Dental Business Unit Partner, UNW LLP (Dental Accountants)
The aims of the presentation are to raise awareness of practice owners in the following areas:
- Maximising value - of what?
- Fees - the 4 ways to grow a practice (with references to Paddi Lund)
- Profits - using Benchmarking to increase profits
- Goodwill value - how is goodwill valued, what is EBITDA (the standard measurement of profits), what can practice owners do to maximise value?
- Pensions - how can you build a large pension fund, but be careful, there are limits
- Tax - what taxes? (income tax, IHT, CGT and pension taxes, and possibly corporation tax). What sensible steps can be taken to minimise the tax you pay?
For attendees to be aware of the key issues in relation to practice profit and value, and pension fund maximisation, and how they might influence them.
To be aware of sensible tax planning strategies (nothing which incurs significant risk).
Overall, how to MAXIMISE VALUE, MINIMISE TAX.....and be happy!
2:45 PM - 3:15 PM
Development Outcome C & D
From MDD to MDR: What it Will Mean for the Dental Team
Re-examine the history of medical device regulation in the UK and the current legal obligations of dental professionals who commission and / or manufacture custom-made medical devices (dental appliances) under the Medical Devices Directive (MDD).
Gain an understanding of the Medical Device Regulation (MDR), which entered into force on 25 May 2017 and will repeal the MDD following a three-year transitional period.
Explore what this change will mean for dental professionals who commission and / or manufacture custom-made medical devices.
Objectives
Understand the current legal obligations of dental professionals who commission and / or manufacture custom-made medical devices.
Recognise that from 26 May 2020, dental professionals who commission and / or manufacture custom-made medical devices will need to do so in accordance with the MDR.
3:45 PM - 4:15 PM
Development Outcomes B & D
The 7 Big Mistakes Dentists Unwittingly Make; Exposing Them to Expensive Lawsuits
Leonard Maguire, General Dental Surgeon, The Dentists Academy
Derek Maguire, General Dental Surgeon, The Dentists Academy
To equip the General Dental Practitioner with the skills necessary to minimise risk and optimise opportunity, through personal and professional growth in practice.
Objectives
- Describe how to reduce stress with valid, informed consent
- Recognise the advantages of good record keeping
- Understand the importance of patient communication
- Appreciate how to align patient expectations predictably
- Understand the advanced skills required to competently handle complaints
Learning Content
This training session will equip the practitioner with the skills required to consistently optimise patient care, feel valued as a dentist and eliminate burnout and overwhelm.
