In a busy dental practice, the sound of the phone often competes with the sound of the drill.
Receptionists may field hundreds of calls a day from time-starved patients for whom a constant engaged tone or, worse, a call going unanswered is an infuriating inconvenience.
When those patients finally get through, the experience can make for a frosty interaction that reflects poorly on the practice and unfairly burdens receptionists or agents with caller negativity from the moment a conversation begins.
Our super-smart, cloud-based telephone systems feature IVR functionality, call queuing, auto-attendant answering, voicemail and automatic call back – all easily-manageable by practice reception staff to ensure the best possible experience for both them and their callers.
Many of the same features enable the complete elimination of costly and unnecessary traditional phone lines.
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