Effective Communication in Dentistry: Building relationships and Enhancing Patient Experience

Objectives:

• Develop powerful communication methods to establish trust, respect, and value in patient-dentist relationships.
• Acquire persuasive and influential communication techniques to enhance treatment acceptance rates.
• Cultivate the ability to provide an exceptional patient journey.
• Hone active listening skills to better understand patient concerns and expectations.
• Recognise and utilise the significance of non-verbal cues in effective communication.

Aims: To equip learners with essential skills for successful communication with dental patients, fostering trust, respect and value through, and a positive relationship building patient experience.