Alex O’Neill, professional services manager, CODE iComply
There are 10 top reasons that practices fail inspections, Alex will tell you what they are and how to avoid them. CODE regularly researches the CQC inspection reports, and to date has analysed more than 1,500 of them, in order to identify the significant issues that inspectors look for.
Currently some providers are struggling to meet the “Well-led”’ key line of enquiry. Alex will explain the principles of ‘well-led’, inspection trends, the increased focus on ‘Quality assurance’ and the best strategies for staying compliant.
DURING THIS SESSION ATTENDEES WILL LEARN:
- How to avoid the 10 most important compliance problems
- How to prepare for inspection
- How to be well-led
- How to run a quality-led practice
‘I’m passionate about quality. Compliance is at the heart of a quality practice, but it’s the team’s enthusiasm and focus that brings compliance to life and delivers high standards of care and service to your patients. I look forward to sharing our research with you and the iComply approach to increased patient satisfaction and profitability’.